Competency & Skills Audit, South Africa


The Social Development Sector of the South African Government is an industry where services are both resource and time intensive. Therefore, the development of its human resources is critical for success. By identifying important skills gaps, the Department of Social Development (DSD) will be better able to respond to the demands of service beneficiaries and society as a whole.
The DSD’s competency frameworks will be developed and strengthened by:

  • Appointing a Service Provider (SP)
  • Finalising Competency Frameworks and Skills Matrixes
  • Conducting a skills audit for select positions at the National, Provincial and Districts levels
  • The Development of Skills Development Plans
  • Developing a web-based skills development management team.


The primary aim is to identify the knowledge, skills and attributes that management and staff require, thus enabling DSD to channel resources into the areas that can contribute most to employee development, morale and performance.
The programme also seeks to enhance DSD’s capacity in supporting programming aimed at Orphans and Vulnerable Children (OVC) and strengthening its capacity to deal with social and structural barriers. To do this activities have been developed under six components:

1) Enhancing the health and social development system’s coordination and integration for improved service delivery for OVCY (and Youth) services

2) Supporting and strengthening the management and evaluation of programmes for vulnerable children

3) Aiding and supporting social and individual behaviour change to prevent HIV infection in children and youth under 18 years

4) Strengthening DSD’s monitoring and evaluation (M&E) systems and enhancing the knowledge base for cost effective outcomes for vulnerable children

5) Improving the child protection response framework (CPRF)

6) Supporting the management of the South African Social Service Workforce (SSW) serving children

The project is funded by USAID and managed by PACT.

HPSA leads the project implementation and provides technical expertise in Human Resources to support the Competency and Skills Audit. Alongside DSD Practitioners, HPSA are helping guide an actionable capacity building support plan to support employee development, morale and performance.

HPI Partner Michael Siebert is project director and provides technical oversight to the project.